Competent Skills for Professionals
Learning objectives
To develop skills in office management for professional growth
To enhance the public speaking proficiency for a good career path
To get acquainted with latest presentation aids
To familiarize with skills need for a good work life balance
Module 1-Office Administration and Human Resource Management
Office orientation, communication, documentation, records management, reception and
hospitality, meetings, components of human resource management, performance appraisal,
operations and dispatch
Module 2-Presentation and Public Speaking
Managing speech, overcoming speech anxiety, listening/speakers, verbal and nonverbal
communication, body language, gestures, eye contact, voice modulation, presentation aids
Module 3-Academic writing
Paragraph structure (topic sentence, supporting examples, transition sentence), Basic rhetorical
modes (narration, description, exposition), Writing process (pre-writing, writing, re-writing),
Effective use of quotation, paraphrase and summary. Stylistics (vocabulary, conciseness), correct
paper formatting, Grammar & mechanics as needed
Module 4-Work life balance
Work life balance –concept of work life balance ,outcomes, signs of imbalance-health risks, absenteeism, health issues & burn out, stress management, goal setting, time management, balancing personal and professional life .
References:
1. Bhatia, D. R. (2019). Principles of Office Management. INDIA: Lotus Press.
2. CHOPRA, D. R. (2015). OFFICE MANAGEMENT. Himalaya Publishing House Pvt. Ltd.,.
3. Aldeeb, N. (2017). Academic Writing from Sentence to Essay: A Reference Guide. Noor Publishing.
4. Armstrong Michael (2006), Human Resource Management Handbook
5. Kalliath, T.; Brough, P. (2008) Work-life balance: a review of the meaning of the balance construct. Journal of Management and Organization, 6. Beebe, S. A., & Beebe, S. J. (1991). Public speaking: An audience-centered approach. Englewood Cliffs, NJ: Prentice Hall. 7. Antonakis, J., M. Fenley, and S. Liechti. 2012. “Learning Charisma. Transform Yourself into the Person Others Want to Follow.” Harvard Business Review